With the release of SOLIDWORKS Inspection, many users of InspectionXpert have been wondering how the maintenance offerings will change. For all SOLIDWORKS Inspection licenses, we offer the same support you would expect from any other SOLIDWORKS product. As well as this; we provide regular updates and consistent enhancements, feature additions, and fixes. The product has already gone through some great releases, and will continuously be enhanced in the time to come.
Dedicated Product Support
With SOLIDWORKS Inspection, you now have additional support methods provided directly through Graphics Systems that will help keep you running smoothly and effectively. With the release of the Inspection software as a SOLIDWORKS branded product, you now have access to the Graphics Systems phone support, web case submissions, live chat options, as well as the comprehensive SOLIDWORKS Knowledge Base. This will allow you to get the support you need, when you need it.
Curious about our Technical Support team? Take a look:
Aggressive R&D Team
SOLIDWORKS has historically been known for having a very fast-paced R&D team that provides many fixes and new features in every software release. With the discontinuation of the InspectionXpert products for PDF and SOLIDWORKS files, switching to SOLIDWORKS Inspection is the best way to ensure you are able to move with the changes in the industry, and not fall behind. With the typical service pack and major release schedule that SOLIDWORKS follows, you will see rapid improvements and changes from service pack to service pack.
Two Products in One
In the InspectionXpert product family, what you received was always considered two separate products. With SOLIDWORKS Inspection, you are getting the combined capabilities of both the InspectionXpert for PDF and the InspectionXpert for SOLIDWORKS. With this combined package you have more capabilities, and therefore, are able to achieve much more.
By: Cody Pendzich, Technical Support Representative